FAQ

After ordering we will send out 2 emails. An order confirmation mail will be sent immediately and a shipping confirmation mail with tracking number will be sent after 24-48 hours. Contact us if you are in any doubt.. Also, please check your SPAM folder to see if your confirmation email was sent there.

Once payment has been made, 99% of all orders leave our fulfillment center within 2-3 days. They will be sent to the shipping company and from there it will be completely handled by them.

Shipping times vary for different locations. Shipping for orders in the United States, United Kingdom, Canada and Australia takes 7-20 days. Shipping for other locations takes 10-30 days.

Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days.

Our store ships to more than 200 countries and you can enjoy free shipping on all items sold on cogerion.com

We accept Visa, MasterCard and American Express. We also accept payment via PayPal.

cogerion.com adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.